89% of Employees Apparently Don’t Care About Mobile Security
IT security has a big job: keep corporate data safe in the face of motivated hackers and unaware employees. Today that job is harder than ever —…
Author: thelatesttouch-admin
Transform the Customer Experience with an Intelligent Contact Center
The evolving demands of digital-savvy customers have a deep impact on the contact center. In today’s highly connected society, customers are relying on other people around them…
Text Messaging: The Uncharted Channel in Marketing Research
Navigating the seas of customer experience management today might be compared to the challenges of the ancient mariners exploring new territories. Customer expectations, always on the move,…
The SDN Effect on Network Security
For enterprise organizations around the world, Software Defined Networking (SDN) is transforming the way we build and operate our networking infrastructure. Similar to the way virtualization technology…